Use this guide to check device compatibility and ensure seamless access to lessons, practice tests, and data tools on the MasteryPrep platform.
Minimum System Requirements
Devices must meet these baseline requirements to use the MasteryPrep platform effectively.
Hardware
- Processor: Dual-core CPU (1.5 GHz or higher)
- RAM: 4 GB
- Storage: 250–500 MB of available disk space (for browser cache and local data)
- Display: 1280×720 resolution or higher
Network
- Internet Speed: Minimum 1 Mbps for stable access
Supported Browsers
Supported browsers must be one of the two most recent versions.
- Preferred: Google Chrome
- Also Supported: Safari, Firefox, Microsoft Edge
Browser Features Required:
- JavaScript: Enabled
- Cookies: Enabled
- Local Storage: Supported
Operating System
Desktop:
- Windows 10 or later
- macOS 10.14 (Mojave) or later
- Modern Linux distributions (e.g., Ubuntu 20.04+)
Recommended System Requirements
For the best experience—especially in high-usage environments such as classrooms or testing sessions—devices should meet the following specifications.
Hardware
- Processor: Quad-core CPU (2.0 GHz or higher)
- RAM: 8 GB or more
- Storage: At least 250 MB of available disk space
- Display: Full HD (1920×1080) or higher
Network
- Internet Speed: At least 5 Mbps for optimal performance
Supported Browsers
Use the latest version of a supported browser for best results.
- Preferred: Google Chrome
- Also Supported: Safari, Firefox, Microsoft Edge
Browser Features Required:
- JavaScript: Enabled
- Cookies: Enabled
- Local Storage, Session Storage, and Indexed DB: Supported
- Modern JavaScript (ES6+): Supported
Operating System
Desktop:
- Windows 10 or 11 (64-bit)
- macOS 12 (Monterey) or later
- Ubuntu 22.04 LTS or equivalent
Mobile:
- Android 12+ with Chrome
- Chromebooks with the latest ChromeOS
Domain Whitelisting
To prevent content access issues, schools and districts should whitelist the following domains:
- app.masteryprep.com
- mp-ready-production.firebaseio.com
- us-central1-mp-ready-production.cloudfunctions.net
- mp-ready-production-default-rtdb.firebaseio.com
- mp-ready-production.uc.r.appspot.com
- mp-ready-production.appspot.com
- mp-ready-production.firebaseapp.com
- issuu.com
- firestore.googleapis.com
- storage.googleapis.com
- firebasestorage.googleapis.com
- stream.mux.com
- firebaselogging-pa.googleapis.com
- fcm.googleapis.com
- gcm-http.googleapis.com
- accounts.google.com
- e.issuu.com
- wistia.com
- https://studyplan-7rqiftjmxq-uc.a.run.app/
- https://chromiumdash.appspot.com/
- *.masteryprep.com
- lb.masteryprep.com
- assessment.masteryprep.com
- www.masteryprep.com
Ports Used
All communication on the MasteryPrep platform occurs over:
- HTTPS (Port 443)
- Firebase Realtime Database: Uses WebSockets over port 443, when available
Need Help?
Email: support@masteryprep.zendesk.com
Live Chat: Available directly on the platform