QUESTION: Can I reset Study Plan tests for my student?
ANSWER: At this time, Study Plan tests must be completed by MasteryPrep's Tech Team. If your students require a Study Plan reset, please reach out to MasteryPrep's Customer Care Team (by chat or by emailing support@masteryprep.zendesk.com) with the following information:
- District: [ex. MasteryPrep ISD-LA]
- School: [ex. MasteryPrep High School]
- Type of Resource: [DSAT, KSA, LEAP, etc]
- Data to Reset (test ID):
- Subject(s): [ex. ELAR]
- Student/s Name and Email Address:
- ex. DEMO STUDENT (demostudent@email.com)
- Deadline: [date]
If your student needs Study Plan lessons reset, please see the help article linked below.
FAQ: Can I reset Study Plan Mastery Lessons for my students?